Michelle has focused on organizational change, strategy, facilitation, coaching, and team effectiveness throughout her 20-year career. She enjoys helping teams align around business strategy and ways of working to sustain high performance, and coaching clients to achieve their full potential.
Her advice is grounded in years of operational and consulting experience. Michelle held senior roles in health care, and the insurance and investment sectors during periods of major transformation. As a consultant, her focus has remained on leadership development and organizational change.
Coaching leaders has always been central to her work. She approaches each coaching engagement with curiosity, tenacity, humor, and a laser focus on results. She is known for establishing a rapport quickly, listening attentively, providing insightful feedback, and holding her clients accountable - always mindful that her clients are in the driver’s seat of the conversation.
Michelle is an accredited business communicator (ABC) through the International Association of Business Communicators, a certified coach through Coach U, and has recently completed the Grove Consultants International’s intensive course Designing and Leading Change, where she was schooled in graphic facilitation.
She is certified to deliver The Birkman Method™ and DISC Leadership™ behavioral assessments and leverages these insightful tools in her team and coaching engagements. She is a certified facilitator of Lee Hecht Harrison Knightsbridge's award-winning program The Accountable Manager™ as well as its accelerated team program, Vital Teams, and its Leadership Essentials suite of workshops - including Leading High Performing Teams, Coaching for Results, Critical Conversations, Fostering Innovation, and Managing Change and Resilience.
An engaged community leader, Michelle is a member of the board for Junior Achievement of Nova Scotia and is a former Big Sister and board member of Big Brothers Big Sisters of Greater Halifax.